Dr. Sumi V. S.
Coordinator, Grievance Redressal Cell
The Grievance Redressal Cell attempts to address genuine problems and complaints of students whatever be the nature of the problem. . The cell is intended to find solutions for grievances like physical or mental harassment, complaints regarding class room teaching, class room management, completion of syllabus, teaching methodology, infrastructure maintenance and upgradation, etc.
The Cell enables a student to express his feelings by initiating and pursuing the grievance procedure in accordance with the rules and regulations of the College. It enquires and analyses the nature and pattern of the grievances in a strictly confidential manner. Emphasis on procedural fairness has been given with a view to “the right to be heard and right to be treated without bias”. The Student’s Grievance Redressal Cell promotes and maintains a conducive and unprejudiced educational environment in the college campus.
Objectives of the Cell:
To uphold the dignity of the College by ensuring strife free atmosphere in the College
through promoting cordial Student-Student relationship, Student-teacher relationship .
- To create a platform where students can point out their problems regarding academic,
administrative and personal matters. - To encourage student participation in policy and decision making related to college
affairs. - To assure that the grievance has been properly solved in a stipulated time limit
provided by the cell.
Grievance Redressal Procedure:
Meetings with the student representatives and staff coordinators of the Grievance Redressal Cell are conducted periodically to maintain a conducive and unprejudiced educational environment. Students can also submit their grievances in the suggestion box in the departments. The grievances are reported to the Principal and the management representatives and measures for prompt redressal are taken. The actions for grievance redressal are taken at the earliest, most appropriately, within a week depending on the nature of complaint.
Grievance Redressal Committee
1. Principal
2. Vice principal
3. Four faculty representatives from different departments